Huella Online Travel Case Study Example | Topics and Well Written Essays - 500 words

Huella Online Travel - Case Study Example Because the biggest problem is the insecurity issues related to the mode of payment, the company should make sure that they enhance their target client’s trust. Introduction Huella Online Travel Ltd faces challenges of winning the market share in Hong Kong regardless of its good performance in other places. As a market research firm, we are adrafting a proposal where we are going to highlight the major challenges the Huella faces in capturing the Hong Kong Market. The company identified Hong Kong as a potential market for their services because the city has higher population who are tech savvy and are of young generation. We, at Market sense, are going to suggest some ways that the Huella may use to overcome its problems. After thinking of many survey techniques, we employed the best technique that enables us to understand the problem and provide the best solution. Background Huella Online Travel Ltd, a Malaysian-based online travel portal targeting Asia such as Greater China had its market share hovering under 5% since launching its site in Hong Kong. The general performance in Hong Kong has been poorer than any other market. Despite introducing their services to the techno-savvy nature of the Hong Kong population, their services especially the online flight purchases recorded low transaction. We have prepared a research proposal to solve some of the problems Huella faces in gaining the Hong Kong market. RESEARCH DESIGN Research design we are going to use is a descriptive research.

Drivers influencing changes to the supply chain management Essay

Drivers influencing changes to the supply chain management - Essay Example Nevertheless despite such investments, challenges abound. It is therefore a process that requires continuous improvement anchored in the core philosophy of an organization. Introduction In order to gain a competitive advantage in the international supply chain process, it is imperative to match the various value adding activities in the chain with the comparative advantages realized in the different sectors that make up the entire chain. Indeed, supply chain management has become an important determinant of the success of any industry and business. In this regard, companies across the world are seeking the best ways to enhance the efficiency and performance of their supply chains. In this regard, supply chain managers are increasingly facing challenges involved in the three areas of supply chain process: procurement, processing and distribution. Managing supply chains in the present world is certainly a fluid process. While globalization increases the opportunities for businesses acr oss the world it also increases the risks involved. In this regard, any company operating beyond one border must understand the critical need to effectively manage its supply chain process. Supply chain management is no longer conducted behind the scenes. ... in electronic invoicing, automated notifications, computerized shipping ad tracking in addition to a wide range of new applications which are intended to enhance efficiency in the supply chains. The focus of all these changes is always to cut down costs and streamline the expenses realized by companies. In addition, the management philosophy employed within an organization largely determines the success of its SCM. It is important for the leadership to regard supply chain as a competitive advantage. The leadership should have a clear understanding of the capacity and strengths of the supply chain and how it affects growth, customer service and profitability of the organization (Neef, 2004). Other organizations usually consider the option of outsourcing their supply chain management in order to create efficiency. In this regard, the management philosophy of an organization with respect to its supply chains greatly determines the success of the process (Fredendall & Hill, 2001). Global ization and Supply Chain Management In the past few decades, the growth of the global economy and the global marketplace has influenced both consumers and industries alike. Through globalization, the business environment has become more competitive and connected. As such both opportunities and threats have increased. The hitherto existing barrier of distance has been eliminated through new technology and more efficient communication channels. Today, there is a greater networking across organizations mostly driven by the efficient transportation and logistics realized today (Ayers, 2007). Businesses operating in such a global economy have many options on how and where they can produce their products, which markets to sell to and how to interact and communicate to their suppliers and

Mahatma Gandhi Essay Example for Free

Mahatma Gandhi Essay The book is a well structured chronological assessment of Mohandas Gandhis life from his childhood as an aspiring lawyer up to his untimely death that symbolizes nonviolent movements and peaceful deeds. The book summarizes Mahatmas life as follows. Gandhi founded several movements and groups in which he came up with a nonviolent resistance in one major movement, which he initiated to fight against a requirement to finger-print and register all Indian immigrants. The movement attracted a huge number of followers and Gandhis message started spreading rapidly. During his first nonviolent movement, Gandhi was imprisoned for two months by the then South African general Christian Smuts. As an act of love, he made sandals for the general during his imprisonment. His movements received a remarkable attention all over the world particularly Europe. Gandhi returned back to India after 21 years of life in South Africa. He continued with his work in India where he made a concern to abolish the traditional Hindu cast system which regarded low class individuals as social outcasts. He also made attempts to restore peace among the Muslim and Hindu Indians. He led his famous Salt March as a declaration of defiance against Englands declaration of monopolizing salt production. In the book, Deats quotes Louis Fischer, another famous biographer of Gandhi regarding this move. Fischer writes, â€Å"When the Indians allowed themselves to be beaten with batons and rifle butts and did not cringe they showed that England was powerless and India invincible. The rest was merely a matter of time. † (65). Gandhi was succeeding in his war for independence using his purely nonviolent ways. His methods for opposition more than once included fasting. The method worked severally to provoke negotiations with the opposing parties. On the 30th day of January 1948, Gandhi was assassinated by an extremist Hindu militant shortly after fasting in protest against the violent Muslim-Hindu conflict. The Hindus were infuriated by Gandhis actions and many of them considered him a traitor for sympathizing with their rivals, the Muslims. The legacy left by Gandhi, his message of compassion and his methods of nonviolent movements to fight for peace and reedom have a large impact on several related movements since his demise. Deats informative and concise biography of Gandhi has several concrete points. He touches on many of the important events on the life of Gandhi from his early years, which were imperative in converting him into the legend that he finally became. Deats also does an excellent work in emphasizing the important principles that Gandhi founded, and the philosophies that he deducted and preached from Gandhis life. Deats summarizes the teachings of Gandhi concerning life excellently. However, his book lacks a detailed explanation of how, from an organizational point of view, Gandhi manages to gather such a great multitude of followers. The last few pages of his book are just a collection of various inspirational quotes from Gandhis great works. Throughout the text, Deats is effective at the use of quotes to portray Gandhis unlimited love for human race especially those who are in need for help and those who are suffering. The Life of Mahatma Gandhi-Louis Fischer The first biography of Mahatma Gandhi by Louis Fischers was published in the early 1950s but still reads brilliantly. The book is organized in short, simple to read chapters. It starts from the first day of Gandhis life and then the author describes how the aspiring lawyer in Mahatma first became a civil rights activist for his fellow immigrants in South Africa. Next, the author takes us back to India, and discusses the beginning of the civil resistance movements led by Gandhi in which he uses peaceful means to mobilize hundreds of thousands of Indians against oppression by the British Government. Gandhi has powers I have never read of before. He links divisions between political, national, and religious affiliations and many, including politicians sought out advice from him. It is hard to include the many interesting aspects that the author covers in the book in this review. I have however covered most of them in my previous review above. The events in Gandhis life are so extra ordinary, but also real and this makes his great works greatly readable. Fischer analyses the history of Indian immigrants and the occupation and oppression of the British, the conflicting prominent religions in India, that is, the Muslims and Hindus, nd how internal disputes among the Indians delayed their quest for independence of their country as a whole. However, in their midst was a man who strongly believed in his peoples welfare and had unending faith in them. He had faith in his fellow countrymen to realize the mistakes and the horror of internal violence and oppression by foreigners. This is a biography of a truly great man whose beliefs are as relevant today as in the past. Louis Fischer bases his writing on Gandhis own autobiography and on interrogations with people who knew him. Fischer goes beyond the boundaries of a biographer in reading the aspirations and the mindset of Gandhi. He is so into Gandhis philosophy that his writing is clearly authentic. The text may not be always easy to read, but usually rewards the reader. Fischer provides a comprehensive background scenario of Mahatma and his immediate environment. Richard Deats provides a timely account of Gandhis life message. The text is concise and compelling. He analyses Gandhis believe in God, and his understanding and life of a nonviolent lifestyle. The book displays a higher way of thinking and a better way of living.

Controversy And Criticism At The Nestle Company Commerce Essay

Controversy And Criticism At The Nestle Company Commerce Essay In past ten years Nestlà © Company was accused by many of experts and organisations around the world for unethical business practices in the way the company does its business, the company was involved in serious boycotts which ruined the company overall reputation in past years. In this essay we have discussed and analysis some of the most serious Nestlà © unethical business practices (Phdinparenting, 2010). One of the most critical issues that Nestlà © has been criticised for during past 15 years is the promotion of the use of infant formula to mothers across the world. Many believe that Nestlà © strategy for promoting its infant formula was misleading and harmful that violates both International Code of Marketing of Breast milk Substitutes and WHO Code regulating the marketing of breast milk substitutes (Mcspotlight, 2002). Nestlà ©s marketing campaign encouraged mothers across the world for bottle feeding instead of breast feeding, they used free sample to pursue this mission in addition Nestlà © implies that malnourished mothers and mothers with twins have not the ability to Breastfeed their child, despite many international health organisations claimed that there is no evidence to support this statement which could put both the mothers and babies life in danger (Corporatewatch, 2003). There have been numerous reports of direct advertisement targeting mothers across the world in countries such as Malaysia, South Africa and Ireland as a result advocacy groups and health organizations accused Nestlà © of unethical methods of promoting its milk and demand the company to immediately stop its marketing strategies (Mcspotlight, 2002). One of the Health organisations that criticised Nestlà © for its marketing strategy was IBFAN which believed Nestlà © is harming misleading mothers by offering them a free sample of milks as they are in hospitals, because as mothers are released from hospitals they have to continually buy Nestlà ©s formula since babies get adapted to the Nestlà ©s milk. IBFAN also claimed that Nestlà © uses humanitarian aid to create markets by offering attractive gifts and different sponsorships to influence health officials to market and promote its products by targeting young mothers who have given birth (Corporatewatch, 2003).. 2.2 Using Suppliers That Violate Human Rights Another controversy issue faced by the company during past years was using suppliers that violate human rights, in 2009 BBC reported that Nestlà © buy its milk from a farm seized from its white owners which is now owned by the wife of Zimbabwes President Robert Mugabe, they supply between 10% to 15% of Nestlà ©s local milk supply (Corporatewatch, 2003). However the company denies the proclamation and claims that the only reason they purchase their milk supply from its African supplier is to help meet the food needs of Zimbabwean consumers (BBC, 2009). 2.3 Exploiting Farmers In 2001, Nestlà © faced huge criticism for purchasing cocoa from the Ivory Coast and Ghana suppliers, which may have been produced using child slaves. An investigation by BBC showed that hundreds of children who lived in Mali, Burkina and Togo were being purchased from their parents and sent to countries such as Ivory Coast and Ghana to be used in production of coca (BBC, 2001). Most of the children who work in coca farms are ranged between 12 to 14 years old, and are forced to work 80 to 100 hours each week while they are not paid fairly, barely fed and beaten regularly (Corporatewatch, 2003). After the widespread of these reports Nestlà © Company faced huge criticism from health and labour organisations around the world to put a stop to these anti-humanities act, as a result the company did not have any choice except to express its concern over the use of child labour in coca farms to, however the company never confirmed that non of its chocolate products derived from these anti-humanities resources (Mcspotlight, 2002). 2.4 Union Busting In late 2001, labour organisations accused Nestlà © for denying its worker right; one of the countries that most of the accusation came from was Columbia, in which eight worker of the company got assassinated because they were part of food and drink labour union called SINALTRAINAL; however there have been no evidence linked Nestlà © to these assassinations. In another example involving Nestlà © union busting, in 2001 the management of Nestlà © subsidiary Comestibles La Rosa threatened the company worker that they must either renounce their union membership or they should leave the company (Corporatewatch, 2003). 2.5 Promoting Unhealthy Food Nestle was recently exposed after a report by the UK consumers association claiming that 7 out of 10 of the Nestlà ©s breakfast cereals containing the highest level of fast, sugar and salt water. The company is accused for denying the role of corporate responsibility in promoting its product to public (Corporatewatch, 2003). 2.6 Illegal Extraction of Groundwater The company was also accused for abusing and ruining water resources in Brazil and United State. In the region of Serra da mantiqueira in Brazil which is known for its vulnerable groundwater resources, Nestlà ©s over pumping action has resulted in depletion and long term damages to the region water resources (Corporatewatch, 2003). Nestlà ©s was accused because people of the Serra da mantiquira believ that the company action has changed the taste of their drinking water and also the over pumping has caused complete dry out on the main region water resources. Nestle used these water resources for its mineral water product called Pure Life bottled water (Phdinparenting, 2010). 3.0 Solae Company 3.1 Solae History Solae LLC is an international soy supplier which is based in Louis, Missouri. This company is the world leader in developing and producing innovative soy technologies, meat and other nutritional products. The company was founded in 1958 by producing just industrial soy protein products; however Solae started producing other food product (such as baked goods, meats, beverages and nutrition bars) in 1973 after DuPont and Bunge created Solae Company as a joint venture (Solae, 2010). Solar use soybean resources around the world in order to create nutritious and great-tasting ingredients including baked goods, meats, beverages and nutrition bars which are used by thousands of customers in more than 100 countries around the world. The company has approximately 2,400 employees in different parts of the world including North America, Asia, Europe and Latin America (Solae, 2010). Solaes commitment to innovation and development has resulted in production of new soy product tag along by more than 98 patent and 338 patents pending which is more than any other soy provider in the world (Solae, 2010). On 26 of March 2010, Solae Company was recognized by the Ethisphere Institute as one of the worlds most ethical companies. Each year Ethisphere Institute prepares a list of 100 companies which it believes are the most ethical companies in the world on basis of attitude and future refinement (Ethisphere, 2010). The world most ethical companies are recognize not only making statements about doing business ethically but also translating those statements into action. Solae was ranked among on of the 100 most ethical companies in the world along with giant companies like Pepsi, Nike, Ford, Xerox, Henkel and LOreal in addition the company was positioned at top 5 most ethical companies in food and beverage industry joined by Campbell, Mills and PepsiCo (Ethisphere, 2010). 4.0 Solae Ethical and Decent Practices Solae ethical and moral practices are inspired by the companys core value which mostly concentrate on what the company is and what it is stand for, Solae top executives believes the strength of the company begins with a deep commitment to ethics from the top to bottom in the company, ethical behavior is one of the core values at Solae, which is important in both the companys professional and personal lives. According to Solae officials, at Solae ethic codes are designed to make sure that each of the companies personnel are constantly upholds the companys standards and objectives. Any act that deliberately violates the law or regulation to screen non-compliance with this Code of Conducts, or company overall policy is an ethical violates (Solae code of conduct, 2010). 4.1 Safety and Health Solae Company believes that in doing business all occupational illnesses, environmental incidents and injuries are preventable and can be controlled by implementing the right business practices along with providing the best and high quality foods to consumers. The companys overall goal is zero for incidents, meaning that safety and health are one of the most important aspects of Solae Company (Solae, 2010). Every employee at Solae is responsible for acting in reliance with safety and health law which was developed to prevent any incident involving employees and other Solae personnel. Managements in each department are responsible for training, educating and motivating employees to understand and act accordingly to applicable safety and health laws. 4.2 Sustainable Practices for Society Solae core value of environmental custodiantion is a major example of the companys commitment for people in different societies. At Solae employees are expected to compete lawfully at all manners, they are also expected to protect the environment and to be a good keeper of the company operations, services and products (Ethisphere, 2010). 4.3 Environmental Practices Since the company was founded, Solae mission has been to be the preferred universal partner in the expansion and delivery of nutritional and efficient solutions for its customers, the Company is constantly committed to promise to conduct business and operations with respect and care for the Mother Nature. Since Solae main business is product of soybean resources, the company pays a great respect and attention to environmental practices which helps to keep our nature green and un harmful. At Solae managers at each corporate level are held responsible for educating, training, motivating and instructing employees to understand the important of Solaes commitment to protect environment in addition each employee at Sola company has the responsibility to meet and fulfil the terms of Health and Environment which were developed to guide each employee in pursuing the companies mission and vision (Solae code of conduct, 2010). Solaes commitment to environment is one of the core value developed by the company which has allowed the company continually improve and implement main manufacturing process and activities to reduce its impact on Mother Nature, It is believed that Solae track its activities across all manufacturing department in order to replicate successful improvement where it is needed. The company has received several awards because of its environmentally friendly business practices around the world. For example: In 2009, the company headquarter in StLous was given a LEED Green Building Certificate (Leadership in Energy and Environmental Design) for having the most energy efficient, greenest and high productive building in the region (Solae, 2010). In 2005, Solae received two awards from different non-profit organisations for reducing total energy consumed by the company by more than 10 percent and decreasing greenhouse emissions by 7.7 produce by the company (Solae, 2010). 4.4 Ethical Competition Law Practices It is believed that, Solae competes forcefully in the marketplace to best supply its customers needs and preferences. Solae Company has gain most of its reputation as a result of its Competition Laws which the company follow in most of the countries that operates, these laws are compound and can vary from country to country depending to its market place competition condition and pressure (Solae code of conduct, 2010). 4.5 Water and Energy Consumption Solae is well known around the world for its efficient water and energy consumption in compare with other companies involved in food industry. Soy uses less water than other kind of proteins such as meat, milk and eggs. In addition soy is known to be an efficient source of protein based on return amount of energy use in compare with other resources of proteins. C:UsersArmanDesktopvirtuawater.jpg C:UsersArmanDesktopenergyefficiency.jpg USDA; FAO/ UNICEF, USA Protein Advisory Group (2005) 4.6 Equal Opportunity Non Discrimination Solae Company is against any discrimination regarding any employee or new application who wants to join the group because of race, sex, age, colour, national origin, marital status, expression or ancestry (Solae, 2010). Conclusion To sum up, Core values are particularly critical in these days as we operate in markets around the world and aiming to serve customers with different needs and ideas. Obviously at Solae Company the central attention is to understand responsibilities and obligations toward individuals and environment. As experiment has shown us a companys success is pretty much dependent on ethics and moral which builds a long term reputation for both the company and industry. Unfortunately, after analyzing Nestlà ©s corporation act, clearly ethics has no place in the company long term strategy. This fact has greatly influenced companys reputation and has ruined its position in food industries around the world. As a result the concept of ethics has become one of the most important aspects of management duty. For companies as big and successful as Solae and Nestle training employees to follow ethical and social principles are key success factor and has to be observed and practice continually. Many businesses are interested in making money, and that is the bottom line or in other words they just want to be in business; on the other hand there are many businesses that making money does not mean everything to them, but doing the right thing and having responsibility and commitment toward society have far more importance. Solae has to continue its effort in practicing ethical principles in all company levels and Nestle has to change its long term strategy and pay attention to what is right and wrong.

Teaching as an Art or a Science Essay -- Arts Sciences Teaching Educat

Teaching as an Art or a Science Teaching: Is it an Art, or is it a science? I think that teaching requires both art and science. They both play a role on each other, because if a teacher only demonstrates one of these types of teaching, their classroom will most likely be very boring. Teaching as an art demonstrates ways in which the teacher may use creative ways to present the material so it is fun and interesting for his or her students. Some examples are games, â€Å"hands-on† activities, and/ or movies relating to the topics being covered. In The First Year, Genevieve DeBose gave disposable cameras to her students for a†getting to know each other† activity. The point of this activity was for her students to be creative and learn about their peers. During this activity Genevieve also learned about her students, like their attitudes toward participating and some of their social skills. She could use what she learned from this activity to help plan her lessons. I agree with Gilbert Highet, who argues that in â€Å"The Art of Teaching that successful teaching must be considered an art because it involves two things that cannot be objectively and systematically manipulated: emotions and values.† (Pg 11) I feel emotions play a main role i n teaching because the emotion that is being expressed by the teacher will be reflected on his or her students. Although emotions are some main roles, you must also make sure you are teaching the correct values. In order to be a good teacher ...

A Knowledge Entry System for Subject Matter Experts :: essays research papers

The High Performance Knowledge Bases (HPKB) project demonstrated that the teams of knowledge engineers working together could create knowledge bases (KBs) roughly at the rate of 10K axioms/year for a pre-specified task and evaluation criteria. The HPKB effort showed that it is possible to create KBs by reusing the content of knowledge libraries, and it demonstrated reuse rates ranging from 25% to 100%, depending on the application and the knowledge engineer. It was acknowledged that the ability of a subject matter expert (SME) to directly enter knowledge is essential to improve the KB construction rates. The SRI team is developing a system for direct knowledge entry by SMEs as an integrated team of technology developers. The SRI team includes Boeing, Information Sciences Institute (ISI) at University of Southern California, Northwestern University, Pacific Sierra Research (PSR), Stanford University, University of Massachusetts at Amherst, University of Texas at Austin, and University of West Florida. Knowledge Systems Laboratory at Stanford, Pragati Systems, and Massachusetts Insititute of Technology joined the team after the contract award. The claim of this effort is that SMEs, unassisted by AI technologists, can assemble models of mechanisms and processes from components. These models are both declarative and executable, so questions about the mechanisms and processes can be answered by conventional inference methods (for example, theorem proving and taxonomic inference) and by various task-specific methods (for example, simulation, analogical reasoning, and problem-solving methods). A related claim is that relatively few components, perhaps a few thousand, are sufficient for SMEs to assemble models of virtually any mechanism or process. We claim that these components are independent of domain, and that assembly from components instantiated to a domain is a natural way for SMEs to create KB content. The research in this project exploits and extends previous work in the HPKB project, as well as work in process description languages, qualitative physics, systems dynamics, and simulation. One scientific innovation, and the principal extension to Cyc and the "HPKB standard" of knowledge bases, is the idea of declarative and executable models (DEMs) assembled from components. The declarative aspect of DEMs supports conventional inference, whereas the executable aspect supports reasoning by simulation. For example, the declarative part of a model of aerosols is sufficient to answer questions like, "Will a 5-micron filter afford protection against this aerosol?" while the executable part is necessary to model the dispersal pattern of the aerosol.

Personal Reflection OJT Experience Essay

Coca-Cola FEMSA Philippines Inc. Company Profile / Brief History Coca-Cola Femsa Philippines, Inc. offers distribution and bottling services for soft drinks. It distributes soft drinks, bottled water, and juices, with outstanding brands, such as: Coca-Cola, Coca-Cola Light, Coca-Cola Zero, Lift, Powerade, Real Leaf, Royal Tru, Samurai, Sprite, and the bottled water brands Viva and Wilkins. The company was formerly known as Coca-Cola Bottlers Philippines, Inc. and changed its name to Coca-Cola Femsa Philippines, Inc. in January 2013. The company was founded in 1981 and is based in Makati City, the Philippines. As of January 24, 2013, Coca-Cola Femsa Philippines, Inc. operates as a subsidiary of Coca-Cola FEMSA S.A.B de C.V. Read more:  OJT Experience Essay Coca-Cola FEMSA, a subsidiary of FEMSA, is the largest public bottler of Coca-Cola products in the world in terms of sales volume, accounting for one out of every ten Coca- Cola products sold globally. Founded in Mexico in 1890, FEMSA has grown from a regional brewery that started operations with just 72 employees to one of the leading companies in Latin America with presence in nine countries and in the Philippines. Today, FEMSA employs over 170,000 people. In the face of a complex, competitive, and changing world, FEMSA profitably manages its business to meet the demands of an ever-growing, ever-evolving pool of customers and consumers. Mission / Vision Statement The mission statement of the Coca-Cola FEMSA is â€Å"To satisfy and please beverage consumers with excellence.† The vision statement of the Coca-Cola FEMSA is â€Å"To be the best bottler in the world, recognized for its excellent operations and the quality of its people.† Organizational Chart Roles and Responsibilities Names and titles/positions of the employees in my department (include their roles in the organization) Dennis Bunoan – Operations Executive He is the head of our department. His overall job is to supervise the other employees and coordinate all the work done inside the office. Since he is the head, he is the one who approves requests and other matters. Richard Guamos – Warehouse Supervisor He leads a team of workers who receive and record new stock as it comes in, and move stock onto trucks or store shelves as needed. He is the one in charge to supervise, evaluate and train new employees assigned to warehouse. Victor Carreon – Warehouse Supervisor He is in charge to supervise receipt of all shipments. He also evaluates complaints received on shipments of equipment and supplies and take appropriate actions. Rogelio Pamintuan – Warehouse Supervisor He directs and maintains a safety program for all employees assigned to warehouse. He operates tools, equipment, and machinery according to prescribed safety procedures. He also corrects unsafe conditions in work area and report any conditions that are not correctable to higher ups immediately. Carlo Roel Pacis – Warehouse Coordinator / Operations He coordinates the movements of goods from the plant warehouse up to the point of sale. He manage and prepares all documents related to shipping. He also monitors and assists the loading and unloading of merchandise inside the plant. William Nuqui – Settlement Analyst His main task is to settle every transactions especially those goods coming in and out of the plant. If there were some clarifications and corrections on the transactions (e.g, returned Purchase Order) he is the one who settle such problem. My Duties and Responsibilities (include the summary of the activities done in the office) One of my duties is encoding information to the computer or database. I was also tasked to file or sort some important documents that are going to be submitted to the higher ups. Furthermore, I was also asked to troubleshoot a certain problem in one of their computer. Lastly, I was asked if I could recommend any hardware upgrade for one of my office mate. An Evaluation of my Training Describe your work environment I was assigned in operations department. Despite being one of the busiest department of the company, the ambiance inside the office is good. Our officemate are very friendly and easy to go with so I never had a hard time working in my new environment. Although lots of paper works are coming inside our office everyday especially those documents related to shipping of goods, the employee manages to maintain the good ambiance inside the room. The office is cooled by two air-condition unit since the office has a lot of  computers. Describe the different office equipment / devices in your department There are a lot of computers in our office. Their brand are mostly dell and their operating system is Windows 7. They use radio communication system in order to communicate with other people since the company is big. Identify and describe the learning experiences / skills acquired during your practicum I learned a lot of things during my stay in the company. The task that were given to me improved my skills significantly. My communication skills was enhanced because of how I communicate with my fellow office mates. My typing and Microsoft office skills were also enhanced since the task that were given to me is where it is focused. What were the challenges/problems had you encountered during your practicum and did you solve them? There is one time that I had to rush some paperwork since I was told that they had to pass it as soon as possible. With my typing skills, I was able to finish the work on time. I also had a problem with the usage of the program that they were using since it’s slightly complicated to use. Do you prefer to work alone or with a team? I prefer to work with a team. Being an intern in this company made me realize that working in a team will make the work faster and more convenient. For example you are confused with what you are doing, you can always ask for your teammates’ suggestions or assistance on that particular matter. In that way you can surely produce an effective output. 5 Photos taken in the workplace with short description Inside the Coca-Cola FEMSA plant. Inside our office. This is where I usually do my work. My desk after filing and sorting of documents The pile of papers with information that I have to encode in the computer Encoding data on MS Excel Observed Organizational Values Interpersonal Relationships / Working relationship with co-workers They respect the hierarchy of authority when it comes to work. They know where and to whom they should report any issues concerning them. When it comes in dealing with officemates, everyone treats each other equally regardless of their position. They respect everyone. Those who belong to the top management don’t use their position to take advantage from those who belong to the lower position. Teamwork Coca-Cola FEMSA is a big company, so everyone must contribute to the success of the company. Different workloads are given to different employees. Sometimes it is hard to accomplish the task given, luckily, employees are helpful and kind. They help each other as long as they can even if it is already beyond their job. They practice working as a team inside the office because they believe that two heads are really better than one. By doing so, employees can produce an effective and efficient output. Quality of Service Delivered Coca-Cola FEMSA San Fernando Plant has been in the business for more than 30 years now. For me, they own their success not just to their hardworking employees, but also to the quality of service they delivered to their market. They make sure that every time a customer purchase their products, they will be satisfied. By seeing this, I learned that quality of service is really an important tool in achieving success, especially in a real working environment. Attendance / Punctuality The company is very strict when it comes to attendance and punctuality  because employees are being paid based on their working hours. The gate near the guard house where the employees sign in and out is protected by a CCTV camera to make sure that employees’ time in and out is accurate. Coming on office beyond the official time-in is a deduction on their salary. For emergency absences, the company is very considerate as long as the reason for being absent is valid. For us interns, they implemented the same rule to prepare us for future employment. Personal Grooming The company wants to maintain decency anywhere inside the plant. Employees, especially ladies, are not required to wear make up to look presentable unlike other company. As long as they wear the proper uniform and practice good hygiene, they are free to enter the plant. This rule also applies to the interns. The only difference is we can chose whether to wear our school uniform or to wear decent civilian attire.